What “yours” really means

Many small businesses find out too late that their website was never really theirs: the day they want to leave, the address, the site or the logins turn out to belong to someone else. With us, everything is yours from day one. Here is exactly what that means, and the tricks this trade uses to keep customers from leaving, which we don’t use and never will.

What you own with us

• Your domain. Your web address is registered in your business’s name, with your own email address. If you leave, it stays yours, and we hand it over free.
• Your site. Whenever you leave, you receive a complete, working copy of your website: every page, image and file, ready for any web host to put online as it is. Your text comes too, in a simple, standard format any web developer can reuse.
• Your content. Your words and photos are yours. You change them yourself, in your editor, whenever you like.
• Your freedom. No minimum term and no notice period. Close your account any time, from your editor.

The tricks of the trade, and what we do instead

The domain in their name

The provider registers your web address in its own name, “for convenience”. It looks harmless until you want to leave: your address, the one on your cards and your shop window, isn’t yours to take.

With us: your domain is in your business’s name from the first day.

The transfer code that never arrives

To move a domain, you need a code from the current provider. Some delay it, charge for it, or “can’t find it”.

With us: the domain is handed over free, whenever you ask.

The site you can’t take with you

Many website builders let you export little or nothing: your site only works on their platform, so leaving means starting again from scratch.

With us: you get a complete, working copy of your site, ready for any host.

The long contract

Two- or three-year terms, automatic renewals with a narrow window to cancel, and fees for leaving early.

With us: month to month, no minimum term, no notice period, no fee for leaving.

The exit fee

“Migration”, “archiving” or “handover” costs that appear only when you say you want to go.

With us: leaving costs nothing. Your copy of the site and your domain are handed over free.

The keys they keep

The provider holds every login, so even a small change goes through them, and you can’t see what you’re paying for.

With us: you have your own editor and change your site yourself, whenever you like.

The cheap first year

A low introductory price that jumps once you’re settled in and moving feels like too much trouble.

With us: one published price, the same from the first month. No introductory offer.

The email hostage

Your mailboxes live with your web host, so leaving the host means your email stops working.

With us: we don’t host email at all. Your email stays with a specialist provider, and leaving us never touches it.

Why we work this way

A good service keeps its customers because they want to stay, not because leaving is hard. If one day we no longer suit you, you should be able to leave in an afternoon, with everything that’s yours. That is a promise, not a sales line.